programme is aimed at giving supervisors the necessary knowledge and
skills in the following areas:
- The art
management and goal setting.
and receiving effective feedback.
and Now’ problem solving and conflict resolution skills.
and motivating your team towards action.
with dispute resolution and trade union interventions.
supervisors with the skills and knowledge to manage their teams and organisational
outcomes effectively within their workplace.
outcomes of the workshop content:
completion of this programme the participant should be able to:
organisational outcomes through effective coaching, performance management,
goal setting and motivating for action.
loss of productivity by dealing effectively with problems as they
with dispute resolution and trade union interventions within South
programme materials and hand-outs
of certificate after completion of programme
keeping of all results and assessments in order for participants to
receive recognition for prior learning through the National Qualifications
methodology is a combination of teaching and experiential learning. The
methodology is based on interactive learning, i.e. learners will learn
by doing. Furthermore learners will use examples from their own organisations,
thus ensuring that the learning is anchored at their workplace.
As with all DCT training programmes, we strive to effect actual change
back at the workplace through effective and practical outcomes based training.
2003 DCT Consulting (Pty) Ltd: 2001/013615/07