Short Courses

Advanced Shop Steward Training

Duration: 5-Days
Facilitators: 1
Maximum Participants: 16
NQF Level: 5
DCT Accreditation: Services SETA: Decision number 0263

Pre-requisite for Attendance:

It is a pre-requisite for this programme that participants have attended an introductory course on shop steward practice.

About the programme:

The purpose of this programme is to equip participants with broader knowledge and skills on Shop Steward Practice. Starting off with a review on basic shop steward practice concepts and then moving to more detailed aspects, as set out in the following modules:

Module 1: Overview on the role and function of Shop Stewards

  • The role and authority of a shop steward
  • The functions of a shop steward

Module 2: Labour Law

  • General Labour Law
  • The Labour Relations Act
  • The Basic Conditions of Employment Act
  • The Contract of Employment

Module 3: Dispute Resolution

  • Causes of conflict
  • Dispute resolution structures
  • Mediation & Arbitration
  • Consultation & negotiation structures
  • The dispute resolution process
  • Disputes of right and disputes of interest
  • Resolving a rights dispute
  • Strikes, Lockouts and Protest Action
  • Unfair labour practice

Module 4: Discipline & Grievance Management

  • Dealing with grievances at the workplace
  • Dealing with discipline at the workplace
  • The roles of parties in a disciplinary process
  • Investigation and preparation of a formal enquiry
  • The formal disciplinary enquiry
  • Representing an employee n a formal enquiry

Module 5: Termination of Employment

  • Termination of employment and the Law of Dismissal
  • Retrenchment & redundancy

Module 6: Negotiation Skills

  • Preparing for negotiation
  • Using negotiation gambits
  • Moving your opponent towards ‘Yes’

Workshop outcome:

On completion of this workshop the participant must understand the broader context Shop Steward Practice as well as more specific aspects of the Shop Steward function.

Specific workshop outcomes:

Participants will achieve the workshop outcome by being able to:

  • Understand the Shop Stewards role and function
  • Have thorough knowledge on Labour Law and its applications
  • Understand the South African dispute resolution mechanisms and the role and function of a shop steward in the dispute resolution process
  • Understand and constructively participate in workplace grievance and disciplinary processes
  • Understand the grounds, rules and processes of termination of employment
  • Apply negotiation skills effectively within the workplace

Training methodology:

The methodology is based on interactive learning, i.e. learners will learn by doing. Furthermore learners will use examples from their own environments, thus ensuring that the learning is anchored at their workplace. Most of the interactive learning will take the form of simulated exercises and case studies where participants will demonstrate the skills taught.
As with all DCT training programmes, we strive to effect actual change back at the workplace through effective and practical outcomes based training.

© 2003 DCT Consulting SA (Pty) Ltd: 2001/013615/07

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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