Short Courses

Interpersonal Relationships

Duration: 3-days
Max. Participants: 16
Facilitators: 1
NQF Level: 5





About the programme:

The processes used in communication, decision-making, planning, problem solving, etc will to a large extent influence the effectiveness of interpersonal relationships. Managers will for instance manage better if the energy needed for management is not wasted on dysfunctional interaction. This programme is aimed at assisting participants with establishing effective interpersonal relationships within their organisations.
Some of the programme dimensions are:

  • Conflict management
  • Team spirit & culture
  • Trust
  • Group cohesion and affection
  • Synergy
  • Communication skills
  • Interpersonal skills
  • Problem solving skills.

The workshop outcome:

On completion of this workshop the participant should be able to utilise the skills taught in this programme to establish effective interpersonal relationships within his/her organisation.

Specific outcomes of the workshop content:

Participants will achieve the workshop outcome by:

  1. Knowing how to establish effective group processes for communication, planning, decision-making, problem solving, conflict resolution, etc.
  2. Knowing how to utilise interpersonal skills to establish effective one on one interpersonal relations.
  3. Contributing towards team spirit and culture that is aligned with the organisational strategic intent.
  4. Applying interpersonal skills to establish trust within a group and between individuals.
  5. Understand the concept of group synergy.
  6. Know how to use group affection and cohesion to achieve organisational results.

Training methodology:

The methodology is based on interactive learning, i.e. learners will learn by doing. Furthermore learners will use examples from their own environments, thus ensuring that the learning is anchored at their workplace. Most of the interactive learning will take the form of simulated exercises where participants work towards certain outcomes or demonstrate the skills taught.
As with all DCT training programmes, we strive to effect actual change back at the workplace through effective and practical outcomes based training.

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