Short Courses

Emotional Intelligence

Duration: 3-Days
Max. Participants: 12
Facilitators: 1
NQF Level: 4

About the programme:

Emotional Intelligence (EQ) is a powerful concept that has moved humans to achieve incredible results and conquer incredible feats over the past centuries. But it’s not these incredible feats that make the concept so powerful, but rather the unique way in which it can enhance your daily life. Better relationships, more effective conflict management, and higher levels of self-understanding and motivation. The programme helps the participant to estimate his/her own EQ and then how to use this tool enhance interpersonal effectiveness.
EQ competencies worked with are:

  • Managing feelings
    • Feelings & emotions
    • Personal insight
  • Managing relationships
    • Empathy
    • Social ease

The workshop outcome:

On completion of this workshop participants should have increased their ability to manage emotions.

Specific outcomes of the workshop content:

Participants will achieve the workshop outcome by being able to:

  1. Know their own EQ and have identified areas of development.
  2. Understand the EQ concept and its competencies.
  3. Use EQ to enhance interpersonal effectiveness, especially in areas of conflict resolution, communication, personal potential, and motivation.

Training methodology:

The methodology is based on interactive learning, i.e. learners will learn by doing. Furthermore learners will use examples from their own personal lives and work environment, thus ensuring that the learning is anchored at their workplace and home.
As with all DCT training programmes, we strive to effect actual change back at the workplace through effective and practical outcomes based training.

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