Short Courses

Business Writing

Duration: 2 Days
Max. Participants: 12
Facilitators: 1
NQF Level: 4
SAQA Accreditation: Services SETA: Decision number 0263

Unit Standards:

Unit Standard Nr:
Unit Standard:
Use the writing process to compose texts required in the business environment

About the programme:

The programme requires learners to follow a process in writing texts and reports required in business. It is intended to promote clear, unambiguous communication in plain language and to improve the quality of written reports and other texts that are specific to a business environment. Also business writing requiring a particular format will be addressed. The programme enables learners to recognise and effectively use textual conventions and features specific to business texts.

The workshop outcome:

After completion of the workshop participants will be able to:

  • Prepare for and write in a business style
  • Check the readability of written communications
  • Organise business writing
  • Recognise and use different types of business writing (e.g. Memo, Report, Letter, Proposal)
  • Edit business writing
  • Use correct language and spelling
  • Utilise e-mail correctly for correspondence

Specific outcomes of the workshop content:

Specific outcomes are taken from the unit standard as registered on the NQF to ensure that learners can acquire credits towards full qualifications. These specific outcomes can be added to, to address specific organisational needs.

The qualifying learner will be capable of

  • using textual features and conventions specific to texts.
  • identifying the intended audience for the communication.
  • identifying the purpose of a text.
  • selecting the appropriate text type, format and layout for the purpose.
  • organising and structuring a technical text appropriately.
  • using appropriate grammar conventions.
  • drafting and editing a technical text.
  • recognising errors and checking for accuracy.
  • presenting the same information in different ways.
  • using plain language in business.

Training methodology:

The methodology is based on interactive learning, i.e. learners will learn by doing. Furthermore learners will use examples from their own organisations, thus ensuring that the learning is anchored at their workplace. As with all DCT training programmes, we strive to effect actual change back at the workplace through effective and practical outcomes based training.

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